Information

Downtown DyeWorks is seeking retail partnerships with yarns shops all over the world.  We provide unique and colorful yarns of the highest quality.  We strive to create relationships with the yarn shops that we partner with in order to provide the smoothest wholesale ordering experience possible.  Your customer's satisfaction is our highest priority.  Please refer to these terms and guidelines when placing a wholesale order with Downtown DyeWorks.  Please don't hesitate to contact us with any questions.  We look forward to working with you.

Ordering

Please contact us to place an order.   Current pricing and available colorways can be found on the pricing and colorways pages.  Email is our preferred method of communication.  However, if you would prefer to schedule a phone consultation, we would be happy to accommodate you.  

Minimums

The minimum order is 50 skeins.  Yarn bases must be ordered in multiples of 10.  Please contact us with any questions or for assistance with ordering.

Delivery

The goal is always to deliver your order in a timely manner.  Once an order is placed, we will contact you with a delivery estimate based on current turn around times.  If for some reason the estimated delivery time changes, we will contact you with an updated delivery estimate.  Wholesale order delivery generally takes 6-8 weeks.  Please keep this in mind and plan ahead when ordering.

Payment

When a wholesale order is placed, you will be sent an invoice for 50% of the order total which will serve as a deposit for your order.  Payment is due upon receipt and we will begin filling your order once we have received payment confirmation for the deposit.  When your order is complete, we will contact you with a shipping quote.  An invoice will be sent for the final payment amount (the balance of the order total + the shipping cost) and payment is due upon receipt.  Your order will ship out promptly once confirmation of payment is received.  Please note that if payment is not received by 30 days after the invoice date the order will be cancelled and the deposit forfeited.

Product Launch Trunk Shows

Downtown DyeWorks is happy to provide a trunk show to help launch the introduction of our yarn at your shop.  Please contact us for more information and availability.  We are happy to work with you to create an event that suits your shop.

Sales Trunk Shows & Other Events

We are happy to arrange a sales trunk show or other event for wholesale customers who are in good standing.  A $500.00 commitment is required for a sales trunk show or event.  Please contact us directly for more information and availability.

Special Orders

We are happy to accommodate your customer's special order requests.  Please contact us to discuss their needs.  Please note, it is not possible to match a yarn and color combination to one that was previously purchased.  Downtown DyeWorks yarns are dyed in small batches and the colors are applied to skeins individually.  Please assist your customers in selecting a sufficient amount of yarn at the time of purchase.  It is best to encourage customers to alternate skeins when knitting a larger project to ensure the most consistent color distribution.  Special orders are subject to reorder minimums.

Shop Listing on DowntownDyeWorks.com

As a courtesy to shops, and for customer convenience, we will link to your shop's website on the retailers page of DowntownDyeWorks.com if you have placed a wholesale order within the previous 12 months.

Yarn Support

If you are a designer, book author, or instructor who is looking for yarn for your pattern, book, or class please contact us. We are always looking for new and exciting projects and people to partner with.  We would love to discuss your ideas and assist you by providing yarn.

Retail & Online Sales

Our primary vehicle for providing Downtown DyeWorks yarn is through our retail partnerships.  While we intend to offer subscription yarn clubs, pattern/yarn kits, and occasional overstock sales events on our website, we do not plan to offer direct to market retail sales on DowntownDyeWorks.com.  We do plan to attend a select few retail fiber festivals throughout the year in order to establish and maintain connections to the yarn and fiber community.

Wholesale terms, conditions, and pricing subject to change without notice.  Please contact us for more information.